With the beauty industry just starting to reopen its doors to the world after the pandemic, it is the perfect time to get those loose ends all sorted out and maybe put into action some new procedures for your staff members.
You may also find that it is very beneficial for your members of staff to have their memories of how your company acts as well as its perception of itself and its clients refreshed, as it probably feels like a very long time that they have been away from your salons and their workstations.
#1 Protecting information
It is profoundly important to protect your client’s information as well as your members of staff. With cybercriminals always at work, it would be good practice to enforce and advise your members of staff how to act and what to do should they feel that there is a breach in your computer security. Even though you are not working within a technical sector, it may be very much worth your while to look at hiring a cybersecurity company to take care of all your sensitive information needs.
#2 Keep all equipment sterilized
Remember to emphasize to your staff the importance of sterilization, which is even more important nowadays and should be taken very seriously. Everything should be sterilized and wiped down between each client, and hand sanitizer should always be on offer and used frequently as well as frequent washing of hands.
Make sure you have enough gowns or tabards for your members of staff to change regularly as well as enough for your daily quota of customers.
If any burns, cuts, or abrasions happen, they should be dealt with accordingly, and any wound dressing carried out should be done as professionally as possible, with the injured person being advised to seek medical help as soon as possible.
#3 Keep your members of staff happy
Keep all your members of staff happy and safe. Inform them of any new extra procedures which you have put in place due to the pandemic and any changes which have arisen.
Giving encouragement and incentives is very important. Let your staff know that they are being cared for by going that extra step to help them feel safe. This will help with staff morale and will also help to make your clients feel comfortable and safe too.
So, in this strange time when we are now just reopening our doors to members of the public, we have to be more vigilant. Make sure that there is lots of hand sanitizer for both clients and staff and that it is used regularly. Encourage your members of staff to wash their hands regularly and between clients.
Next, make sure when scheduling the workload that there is plenty of time for your members of staff to do a complete wipe down and sanitize of all equipment and tools used as well as their workstations between clients. Finally, hire a cybersecurity company to take care of your and your client’s information to keep it safe from cyber attacks. Train your staff to recognize cyberattacks in order to information safe and inform them of why you are doing it.